Social Media is the exchange of user-generated content posted by the billions each day by people sharing their experiences, ideas and opinions. It is unfiltered and overwhelmingly frank. You'll see honesty and bias that even the best designed opinion polls fail to capture.
Although there are many social media monitoring tools available, none by themselves deliver the insights that can be discovered as part of a
full solution - Socialintell provides the missing ingredients of industry experience and human sentiment analysis to support the discovery of actionable insight.
We call it Social Media Monitoring as a Service.